Thanks for the prompt response. Went to the A and W at the same location last night at like 2:37 AM for two Chubby Chickens and got pretty good service by the two Indo employees. Female one said they wanted nothing to do with the gang vote. Please keep me advised of how your investigation proceeds. 2 other customers young Whites the male kept talking about stabbing ppl and knowing hired stabbers. They left without buying anything.
On Sun, Aug 23, 2026 at 2:19 PM Petro-Canada Customer Service customerservice@petro-canada.ca wrote:
Customer Service
Greetings Greg,
Thank you for contacting us in regard to the service you experience in one of our site.We sincerely apologize for the service you experienced.
This is not the level of service we strive to provide to our customers.
Rest assured that we will investigate this matter thoroughly and have your concern endorsed to our Senior Case Manager for further review.
Please do not hesitate to contact us via https://www.petro-canada.ca/en/personal/contact-customer-service or Phone (1-800-668-0220)
8am – 8pm EST 7 days a week.
Regards,
Rod Jericho
Petro-Canada Customer Service Representative
From: noreply@petro-canada.ca
Date Sent: 08/24/2026 04:14AM
To: customerservice@petro-canada.ca
Cc:
Subject: [CASE:4845684] RE: Contact Us Form General feedbackPLEASE BE CAUTIOUS, EXTERNAL EMAIL: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. In case you find this email suspicious report it by clicking on “Report Phishing” button available within Zimbra email.
Field
Value
Department:
General feedback
custsvs@petro-canada.ca
Station Experience:
No
First Name:
Greg
Last Name:
Carr
Email:
GregCarrBC2026@gmail.com
Phone Number:
604-376-2063
Message:
Filled up $200 diesel. Indo male employee young with short black hair said he hated me. Stated half the employees hated me. Said his set sold weed and hated gringoes (Whites). This made the other white customer in a pick up angry. This station like all Richmond, BC stations is by bylaw is full serve he did not offer to pump my diesel or wash my windows. 11991 Steveston Hwy 18:41:21 Date Aug 22 2026. I was on pump 8. Previous visit to this location Prabhdeep gave good service at the A and W located there as a gas station employee called me a out of work retard. I am a College graduate and went on CPP disability 7 years ago. That visit was Aug 22 7:26 AM Counter 1 Order 1635.
User Info
Language
English
Timestamp
August 23, 2026 at 02:14PM MT
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